ABOUT COMPANY

Computer Solution (An ISO 9001:2008 certified company) offer a comprehensive range of IT TECHNOLOGY, IT CONSULTANCY , IT IMPLEMENTATION to our clients in diverse industries such as Banking and Financial Services, Insurance, Manufacturing, Telecommunications, Retail, Healthcare, IT/ITES, Power, Media, Education, Distribution and many more. We are having experiences in providing end-to-end IT services, integrating various technologies and delivering solutions to our prestigious customers . We have pioneered global delivery model offering appropriate mix of off-shore, and onsite support services to the get optimize result for our clients.

We are committed to provide Latest technology services with a high level of customer satisfaction, quality and value far exceeding our competition.

We have been providing high quality Facility Management Services for quite a long time. We offer Facility management services on Service Level Agreement (SLA) Model and Time and Manpower based support model. We also specialized in providing remote management support in this area Servers Management & Support, Mail and Messaging Management, Application software & OS Management, Backup Management, Database Management, Security & Anti-virus Management, Help Desk and Call desk Management, Data Centre Designing, Implementation & Migration, Network designing.

Our Quality Policy - Our Approach

We are transparent, fair and consistent in dealing with all people.

We are proud of our reputation, offering a friendly and flexible approach which ensures longterm partnerships with our clients.

• Understanding Needs We ask questions, get into the depth of work, anticipate challenges, share ideas and work together to achieve goals.
• Cost effective and practical solutions We create solutions or suggest products which are easy to use, easy to implement and easy to manage.
• Flexible and low cost We offer flexible pricing policies, allowing our clients to spread deliverable cost over a period of time.
• Learn and Practice New Technology We believe technology is a key to the future success of our organization. We encourage our people to learn and implement new technologies.
• After Sales Support and Long term relationship We aim to maintain long term relationships with our customers. We provide complete after sale support like, training to the staff on how to use the technology, training to their customers, updating and maintenance of Solutions/Devices/Applications and stay with our customers at every stage when they need our services.

Infrastructure

We have the perfect structure to support any business need. We have the following departments in place:

• Dedicated Customer Service & Support
• Dedicate Sales Team
• Dedicated Consultants
• Technologies & Research

Our centers of operations are well-planned, environment-friendly. Our office also features a well-fitted Hardware Testing and Repairing Lab , Conference Room, Meeting Rooms, a fullfledged Training Zone complete with projector facility and a spacious Recreation Area. Our Repairing/Solutions center offers a comprehensive security layer including built-in fault tolerance, power and system redundancy, policy-based management, and access control services. Physical security at the Repairing/Solutions center is ensured as well and an advanced fire-suppression system is also in place to prevent any fire from spreading.

High-Speed Communication & Constant Client Interaction

We integrate a networked with high-speed communication links and equipped with powerful hardware and software. Keeping in mind our rapidly expanding global business and the subsequent requirement of close coordination with our clients, the company has opted for VoIP (Voice over Internet Protocol) to introduce a better, faster and extremely cost-effective communication process. We also keep in touch with our clients via Instant Messaging software, Skype phone software and e-mail.